Job Description
Job Title –
Teller
Business Unit
Retail Banking
Job Purpose :
The role entails managing all cash and customer transactions for the branch. The role bearer would be responsible for managing the transaction counter at the designated branch.
Roles & Responsibilities:
Custodian of the branch vault and manage the vault limits
Supervise all cash and non-cash transactions like DD/MC, fund transfer etc.
Updating the key registers regularly
Review branch reports like end of day (EOD) cash position report, Instruments issued etc.
Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts payable/ receivable, reconciliation and maintenance of suspense accounts register as per the required format
Resolution of customer queries/complaints in a timely manner
Perform audit and ensure compliance to internal and external regulations and guidelines
Provide best in-class customer service to become their banking partner of choice
Educational Qualifications:
Graduate - Any
Post Graduate - Any
Experience:
0-4 years of relevant experience in Banking or allied Business